How Uber Deceives the Authorities Worldwide
It seems that for several years, Uber had a worldwide program to deceive the authorities in markets where its low-cost ride-hailing service was scrutinized by law enforcement officials.
We are talking about a program called Greyball. This program uses data collected from the Uber app and other techniques to identify and circumvent officials who were investigating to restrict the ride-hailing service.
The company used this tool to evade the authorities in cities like Paris, Boston and Las Vegas. Moreover, Greyball was also used in countries like South Korea, China and Australia.
We must mention that this program was also considered to be part of a program called VTOS, which comes from “violation of terms of service.” Uber created VTOS to root out people it thought were using its service improperly.
Greyball began to be used by Uber as early as 2014 and it seems that it remains in use. Outside the United States, this program was approved by Uber’s legal team.
VTOS program and Greyball were unveiled to The New York Times by four current and former Uber employees.
They also provided some interesting documents regarding these two programs. We must say that the four employees talked on the condition of anonymity because the tools are confidential and because of fear of retaliation by Uber.
So, without a doubt that Uber is facing some bad publicity this period of time. As we know, Bloomberg has released in late February a dashcam video with Kalanick, Uber’s CEO, arguing with Uber driver Fawzi Kamel.
They were talking about Uber’s fares, which Kamel complained were too low. As we know, Kalanick lost his temper saying that:
After the dashcam video has been made public, Travis Kalanick has declared that:
In the end, we must say that Uber’s president has resigned after just six months on the job. The company has confirmed this news on Sunday.
Unfortunately, the company didn’t provide extra details explaining Jeff Jones’ departure.
According to Recode, which also first reported that Mr. Jones will resign, declared that Travis Kalanick, Uber's Chief Executive Officer, told employees that Jeff Jones decided to leave the company after he announced his intention to hire a chief operating officer.
We are talking about a program called Greyball. This program uses data collected from the Uber app and other techniques to identify and circumvent officials who were investigating to restrict the ride-hailing service.
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We must mention that this program was also considered to be part of a program called VTOS, which comes from “violation of terms of service.” Uber created VTOS to root out people it thought were using its service improperly.
Greyball began to be used by Uber as early as 2014 and it seems that it remains in use. Outside the United States, this program was approved by Uber’s legal team.
VTOS program and Greyball were unveiled to The New York Times by four current and former Uber employees.
They also provided some interesting documents regarding these two programs. We must say that the four employees talked on the condition of anonymity because the tools are confidential and because of fear of retaliation by Uber.
This program denies ride requests to users who are violating our terms of service — whether that’s people aiming to physically harm drivers, competitors looking to disrupt our operations, or opponents who collude with officials on secret ‘stings’ meant to entrap drivers,” Uber declared in a statement.
I am very concerned that Uber may have purposefully worked to thwart the city’s job to protect the public,” has declared the mayor of Portland, Ted Wheeler, in a statement.
So, without a doubt that Uber is facing some bad publicity this period of time. As we know, Bloomberg has released in late February a dashcam video with Kalanick, Uber’s CEO, arguing with Uber driver Fawzi Kamel.
They were talking about Uber’s fares, which Kamel complained were too low. As we know, Kalanick lost his temper saying that:
You know what? Some people don’t like to take responsibility for their own ...,” he claimed with vulgarity. “They blame everything in their life on somebody else. Good luck!”
After the dashcam video has been made public, Travis Kalanick has declared that:
I must fundamentally change as a leader and grow. This is the first time I’ve been willing to admit that I need leadership help and I intend to get it.”
In the end, we must say that Uber’s president has resigned after just six months on the job. The company has confirmed this news on Sunday.
Unfortunately, the company didn’t provide extra details explaining Jeff Jones’ departure.
According to Recode, which also first reported that Mr. Jones will resign, declared that Travis Kalanick, Uber's Chief Executive Officer, told employees that Jeff Jones decided to leave the company after he announced his intention to hire a chief operating officer.
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